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MarkaWall
will not accept returns that fall into any of the foIIowing categories:
- Lengths less than 25
lineal feet
- Custom color material
- Custom size material
- Cut to Size material
- Special
run material (i.e. any material run specifically
for
your order)
-
Adhesives and cleaner
- Material
that shipped 120 days or more prior to date of return request
-Any material that has
been cut or otherwise altered on the job site
Return
requests must be submitted, in writing, to Indoff.
Approved return requests will include a restocking charge. The following rates are in effect:
0-30 Days from date of invoice
25%
31-60 Days from date of invoice
30%
61-90 Days from date of invoice
40%
91 or more from date of invoice
50%
The
customer will be responsible for any and all freight charges incurred to
ship and return the material.
A
returned good authorization (RGA) will be completed by MarkaWall
and
faxed to end user. Please
reference the RGA# on all returns.
Once the material is received and deemed to be in Resalable condition,
the appropriate credit will be issued. We
will not accept returns without an RGA#. In Such instances, the delivery
may be refused ant the material will be shipped back to the customer at
the customers expense.
Any
exception to this policy must be approved by your Area Sales Manager or
Customer Service Supervisor.
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