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MarkaWall Return Policy

Indoff   Ct Branch
7 Twin Oaks Drive
Cromwell, CT 06416
860-632-2028 Fax

MarkaWall will not accept returns that fall into any of the foIIowing categories:

- Lengths less than 25 lineal feet

- Custom color material

Custom size material

- Cut to Size material

-   Special run material (i.e. any material run specifically for your order)

-  Adhesives and cleaner

-    Material that shipped 120 days or more prior to date of return request

-Any material that has been cut or otherwise altered on the job site

 Return requests must be submitted, in writing, to Indoff.  Approved return requests will include a restocking charge. The following rates are in effect:

 0-30 Days from date of invoice 25%

31-60 Days from date of invoice 30%

61-90 Days from date of invoice 40%

91 or more from date of invoice 50%

 The customer will be responsible for any and all freight charges incurred to ship and return the material.

A returned good authorization (RGA) will be completed by MarkaWall and faxed to end user.   Please reference the RGA# on all returns.   Once the material is received and deemed to be in Resalable condition, the appropriate credit will be issued.    We will not accept returns without an RGA#. In Such instances, the delivery may be refused ant the material will be shipped back to the customer at the customers expense.     Any exception to this policy must be approved by your Area Sales Manager or Customer Service Supervisor.

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